Terms of Use & End User License Agreement

Last Updated: September 21, 2025

Effective Date: September 21, 2025

1. End User License Agreement (EULA)

SubWise is governed by Apple's Licensed Application End User License Agreement. This agreement defines the terms under which you may use SubWise on your iOS device.

2. Subscription Terms

2.1 Pro Subscription

SubWise offers a Pro subscription with the following features and terms:

  • Pro Features: Unlimited subscriptions and advanced analytics
  • Free Tier Limit: Maximum of 8 subscriptions without Pro upgrade
  • Billing: Monthly subscription automatically renews unless cancelled
  • Payment: Charged to your Apple ID account through the App Store
  • Auto-renewal: Subscription automatically renews 24 hours before expiration

2.2 Subscription Management

  • Cancellation: Cancel anytime through your Apple ID account settings
  • Changes: Subscription changes take effect at the next billing cycle
  • Refunds: Governed by Apple's standard refund policy
  • Restoration: Restore purchases through the app's Settings Page

2.3 Free Trial (if applicable)

  • Free trial periods (if offered) convert to paid subscription unless cancelled
  • Cancel during trial period to avoid charges
  • Trial limitations and duration are displayed at time of subscription

3. App Usage Terms

3.1 Permitted Use

  • SubWise is for personal subscription management
  • Track and manage your own subscriptions and services
  • Use notification features for renewal reminders

3.2 Prohibited Use

  • Do not use SubWise for illegal activities
  • Do not attempt to reverse engineer or modify the app
  • Do not use the app to track others' subscriptions without permission
  • Do not attempt to bypass Pro subscription limitations

4. Data and Privacy

  • Local Storage: All data is stored locally on your device
  • No Data Collection: We do not collect or transmit your personal data
  • Privacy Policy: See our Privacy Policy for complete details
  • Data Ownership: You own all data you input into the app
  • Data Control: Delete your data anytime through app settings

5. Intellectual Property

  • App Ownership: SubWise is owned and developed by EmberLabs
  • License: You receive a license to use the app, not ownership
  • Trademarks: SubWise and EmberLabs are trademarks of EmberLabs
  • User Data: You retain ownership of all data you create in the app

6. Disclaimer of Warranties

SubWise is provided "as is" without warranties of any kind. While we strive to provide a reliable service, we cannot guarantee:

  • Uninterrupted or error-free operation
  • Accuracy of subscription tracking or calculations
  • Compatibility with all devices or iOS versions
  • Recovery of lost data (always backup important information)

7. Limitation of Liability

To the maximum extent permitted by applicable law, EmberLabs' liability is limited as follows:

  • No Indirect Damages: We are not liable for any indirect, incidental, special, consequential, or punitive damages
  • Liability Cap: Our total liability is limited to the amount paid for the Pro subscription in the 12 months preceding the claim.
  • Data Loss: We are not responsible for data loss due to device issues, user actions, or technical failures
  • Third-Party Actions: We are not liable for Apple's actions regarding payments, App Store availability, or policy changes
  • User Responsibility: Users are responsible for maintaining their own data backups and device security

Note: This limitation of liability does not affect your statutory consumer rights where prohibited by applicable law.

8. App Store Terms

Your use of SubWise is also governed by:

  • App Store Terms: Apple's App Store Terms and Conditions
  • Payment Terms: Apple's payment processing terms
  • Download Rules: Apple's app distribution policies
  • Device Terms: Your device manufacturer's terms of use

9. Updates and Changes

  • App Updates: We may release updates to improve functionality
  • Terms Changes: We may update these terms with notice
  • Feature Changes: Pro features may be added or modified
  • Pricing Changes: Subscription pricing may change with notice

10. Termination

  • User Termination: Delete the app to terminate your license
  • Subscription Termination: Cancel subscription through Apple ID settings
  • Data Deletion: Uninstalling removes all local data
  • Violation Termination: We may terminate for terms violations

11. Governing Law and Disputes

11.1 Governing Law

These terms are governed by:

  • Apple's Licensed Application End User License Agreement
  • The laws of England and Wales (for EmberLabs as a UK entity)
  • Apple App Store terms and conditions
  • Applicable consumer protection laws in your jurisdiction

11.2 Dispute Resolution

  • Primary Resolution: Contact us first to resolve disputes amicably
  • Jurisdiction: Any legal proceedings shall be subject to the exclusive jurisdiction of the courts of England and Wales
  • Consumer Rights: This does not affect your statutory consumer rights
  • EU/EEA Users: EU consumers may access the European Commission's online dispute resolution platform

12. Force Majeure

EmberLabs shall not be liable for any failure or delay in performance under these terms due to circumstances beyond our reasonable control, including but not limited to:

  • Acts of God, natural disasters, or severe weather conditions
  • Government actions, regulations, or legal restrictions
  • Internet or telecommunications failures
  • Apple App Store outages or policy changes
  • Other circumstances beyond our reasonable control

13. Severability

If any provision of these terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced with a valid provision that most closely achieves the intended economic effect.

14. Contact Information

For questions about these terms or SubWise:

EmberLabs
Website: emberlabs.co.uk
Email: zakariyya@emberlabs.co.uk
App Store: SubWise in the iOS App Store

16. Acknowledgment

By downloading, installing, or using SubWise, you acknowledge that:

  • You have read and understand these terms
  • You agree to be bound by Apple's Licensed Application End User License Agreement
  • You understand the subscription terms and billing practices
  • You acknowledge the privacy-first, local-storage approach
  • You accept the limitations and disclaimers outlined above